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RETURNS (for orders OUTSIDE ITALY)
To request a return, the first thing to do is to contact us by email at this address info@shopforcycling.com indicating:
- the order number
- the address of the collection
- the motivation for the return request.
Once the request has been made via email, you will receive the waybill to be applied to the package and the date of collection of the package by the courier.
The shipping costs incurred by ShopForCycling will be deducted from the total amount of the returned products as indicated below:
- EUROPE: € 16.90
- EXTRA EEC: € 26.90
WARNINGS:
- Returns managed in a different way from as indicated in our terms and conditions will not be accepted.
- it is forbidden to buy two different sizes for the same item with the aim of trying on the product and making the wrong size.
RETURNS (for ITALY orders)
Products purchased on ShopForCycling.com can be returned within 14 days from the date of delivery of the shipment.
The return has no additional costs and will be refunded within 14 days from the date of receipt of the returned product through the same payment method used during the purchase.
The return procedure must be carried out through the appropriate dedicated area and reachable through THIS LINK
Carry out the return procedure and you will be able to print the waybill to be applied externally to your package.
Below I have to book the collection by the TNT courier through THIS LINK
Once the goods have been received, you will be refunded the full amount of the purchased products excluding the shipping costs incurred during the purchase. If there are no shipping costs in your order, the full amount paid will be refunded.
CONDITIONS OF RETURNED PRODUCTS: To proceed with the return it is necessary that the products are in perfect condition without any signs of use or washing, with their original box and / or bags, labels, and everything that was included in the original packaging. They must therefore be in the same state of purchase. ShopForCycling is recommended to always read the labels and instructions attached to the products.
WARNINGS:
- Returns managed in a different way from as indicated in our terms and conditions will not be accepted.
- it is forbidden to buy two different sizes for the same item with the aim of trying on the product and making the wrong size.
CHANGE PRODUCT
Products purchased on ShopForCycling.com can be returned and then refunded. The size / product change of the items is NOT managed.
If you need to change the product, you can make the wrong order and place a new order by purchasing the item of your interest.
IF THE PRODUCT IS DEFECTIVE
It is our responsibility to always check the products before packing them.
However, if you find a defect in the product, within 10 days of receipt, please contact us to point out the problem in order to evaluate together if it can be solved without the return.
In the event that the product must be returned because it is defective, the customer can choose to receive a product identical or equivalent to the one previously purchased, or a different product but of equal value.
It is possible to receive a refund of the total value of the product.
If ShopForCycling finds that the product is really defective, the cost of the return shipment is borne by ShopForCycling.
The shipment of the new chosen product is paid by ShopForCycling.
SHIPPING COST
Shipping costs are calculated automatically by the system and can be consulted during the purchase phase.
Shipping costs are set according to the area:
ITALY: € 6.90
EUROPE: € 16.90
EXTRA EEC: € 26.90
Shipping is FREE for:
ITALY: orders over € 79.00.
EUROPE: orders over € 149.00.
EXTRA EU: orders over € 199.00.
For deliveries, a shipping service is offered in 1/2 working days (from Monday to Friday): from when the goods are delivered to the courier, they will be delivered within the following 24 / 48h except for problems due to the courier himself. Times may vary and the service may not be available for remote areas, islands or in the case of bulky products.
For NON-EU countries: Shipments of goods to customers residing outside the European Community (non-EU) are to be understood net of VAT and customs duties. Local VAT and any customs duties will be charged to the recipient and will be requested by the shipper during the delivery of the goods
ORDER PROCESSING TIMES
Orders received on the ShopForCycling.com website will be processed within 24-48 working hours from receipt of payment depending on availability.
Orders placed on Saturdays, Sundays or Italian holidays will be processed starting from the first following working day.
PAYMENT METHODS
Our site uses the latest technologies available in order to protect, protect and process your payment data in maximum safety.
The ShopForCycling.com e-commerce platform has several payment channels:
- PayPal
- Credit card
- SCALAPAY: If you buy with Scalapay you will receive your order immediately and pay in 3 installments. You acknowledge that the installments will be transferred to Incremento SPV S.r.l., to related parties and their assignees, and that you authorize this transfer.
For payments by credit card, the following circuits are available: Maestro, Visa, Mastercard, American Express, Paypal, PostePay.
The payment gateways we use guarantee the standards of protection of sensitive data. For us at Shop For Cycling it is of fundamental importance to offer you the opportunity to make your purchases in a protected and safe environment.
PROMOTIONS AND DISCOUNTS
All promotions indicated on the site or notified through our communication channels (social, google and newsletter) are NOT valid for the physical store in Via R. Stehli, 120, 21010 Germignaga - VA - ITALY
Discount codes cannot be combined with each other unless otherwise indicated upon notice to us.